Privacy Policy

Last Updated: December 6, 2024

1. Introduction

DigitalOffer.ai respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services (collectively, the “Platform”).

By using DigitalOffer.ai, you consent to this policy.

2. Information We Collect

We may collect:

● Contact details (name, email, phone, address).

● Account credentials and billing data.

● Business and marketing information you upload.

● Communication data (SMS, calls, AI interactions, and emails).

● Technical data such as IP address, browser, and device type via cookies or analytics.

We do not knowingly collect information from anyone under 18.

3. How We Use Information

We use your data to:

● Provide and maintain the Platform.

● Process subscriptions and payments.

● Communicate updates, support, or marketing offers (with consent).

● Analyze usage to improve services.

● Bill for usage-based activities such as SMS, email, AI bots, or calls.

● Comply with legal obligations.

We never sell your data to third parties.

4. Usage-Based Activity and Billing

Certain features—like sending SMS, emails, or using AI tools—generate usage records that are stored for billing and performance tracking.

These records may include metadata (timestamps, delivery status, and recipient count) but not message content unless required for troubleshooting or compliance.

All such data is processed securely and deleted according to retention schedules.

5. Data Storage and Security

All information is stored on secure servers in the United States. We use encryption, access control, and monitoring to safeguard your data.

However, no system is fully secure. By using our Platform, you accept these inherent risks.

6. Sharing and Disclosure

We may share limited data with:

● Payment processors to complete transactions.

● Service vendors assisting in operations (bound by confidentiality).

● Legal authorities, if required by law or subpoena.

We do not share SMS opt-in data, consent records, or customer contact lists with third parties for marketing.

7. Cookies

We use cookies to remember preferences, improve functionality, and analyze usage. You may disable cookies, though some features may not function properly.

8. Data Retention and Deletion

We retain personal information as long as necessary to provide services or comply with legal obligations.

You may request account deletion at any time by contacting [email protected].

9. Your Rights

Depending on your jurisdiction, you may have rights to:

● Access or correct your data.

● Request deletion.

● Withdraw marketing consent.

To exercise these rights, contact [email protected].

10. Third-Party Links

Our website may link to external sites. We are not responsible for their content or privacy practices. Please review those policies separately.

11. Data Breach Notification

If a data breach occurs, we will notify affected users as required by U.S. law and take appropriate remediation steps.

12. Policy Updates

We may revise this Privacy Policy periodically. The “Last Updated” date reflects the latest version. Continued use signifies acceptance of any changes.